Cookie Policy

1. Cookie Policy Notice

SafarTrak uses cookies and similar technologies to improve website functionality, secure user sessions, analyse website usage, remember preferences, and enhance user experience.

Some cookies are strictly necessary for the operation of our website and services, while others help us understand how visitors interact with the Platform so we can improve performance and usability.

Where required by applicable law, you may choose to accept, reject, or manage non-essential cookies through our cookie consent mechanism.

By continuing to use SafarTrak after accepting cookies, you consent to the use of cookies in accordance with this Cookie Policy.

2. Introduction

This Cookie Policy explains how ZEVON SYSTEMS LLP, operating the SafarTrak platform ("SafarTrak", "Company", "we", "our", "us"), uses cookies and similar technologies on:

• www.safartrak.com
• SafarTrak web dashboards
• Customer portals
• Mobile web applications
• Support portals
• Marketing websites
• Related digital services

This Cookie Policy should be read together with:

• Privacy Policy
• Terms & Conditions
• Data Processing Agreement (where applicable)

3. Contact Information

ZEVON SYSTEMS LLP

Website: www.safartrak.com

Support: support@safartrak.com

Grievance: grievance@safartrak.com

For questions regarding this Cookie Policy, please contact us at:

support@safartrak.com

4. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

Cookies help websites:

• Recognise returning visitors
• Remember preferences
• Maintain secure login sessions
• Improve user experience
• Measure website performance
• Enable analytics and reporting
• Support advertising and marketing activities

Cookies may contain unique identifiers which allow websites to recognise a browser or device during future visits.

Cookies do not usually contain information that directly identifies an individual; however, they may become associated with information we hold about you.

5. Similar Technologies

In addition to cookies, SafarTrak may use:

• Browser storage
• Local storage
• Session storage
• Analytics tags
• Pixels
• SDKs
• Tracking scripts
• Log technologies

These technologies may perform functions similar to cookies.

For simplicity, all such technologies are collectively referred to in this policy as "cookies."

6. Who Places Cookies?

First-Party Cookies

First-party cookies are placed directly by SafarTrak.

These cookies are generally used for:

• Authentication
• Security
• Session management
• User preferences
• Dashboard functionality

Third-Party Cookies

Certain cookies may be placed by authorised third parties that provide services to SafarTrak.

Examples include:

• Analytics providers
• Hosting providers
• CRM tools
• Marketing platforms
• Customer support tools
• Payment service providers
• Advertising partners

Third-party providers may have their own privacy and cookie policies governing how they process information.

7. Cookie Duration

Cookies may be either:

Session Cookies

Session cookies remain active only while your browser session remains open.

They are automatically deleted when the browser is closed.

Examples:

• Login session management
• Temporary security validation
• Form processing

Persistent Cookies

Persistent cookies remain stored on your device for a longer period.

These cookies help:

• Remember language preferences
• Save login preferences
• Improve return-visitor experiences
• Generate analytics insights

Persistent cookies remain until:

• They expire automatically;
• They are manually deleted; or
• Browser settings remove them.

SafarTrak follows data minimisation principles and aims to use the shortest practical cookie duration necessary to achieve the intended purpose.

8. Why We Use Cookies

SafarTrak uses cookies for purposes including:

Website Functionality

• User authentication
• Session management
• Security validation
• Form completion

User Experience

• Saving preferences
• Language selection
• User interface customisation
• Dashboard settings

Analytics & Performance

• Traffic measurement
• Website usage analysis
• Error monitoring
• Behavioural insights
• Performance optimisation

Security

• Fraud prevention
• Suspicious activity detection
• Account protection
• Access control

Communications & Marketing

Where consent has been provided:

• Campaign measurement
• Marketing performance analysis
• Advertisement relevance
• Visitor engagement analysis

9. Types of Cookies Used

Strictly Necessary Cookies

These cookies are essential for website operation.

Examples:

• Login authentication
• Session tracking
• Security controls
• Access management
• Form submission

Without these cookies certain website features may not function properly.

These cookies cannot typically be disabled through our consent mechanism.

Performance Cookies

These cookies help us understand:

• Visitor volumes
• Popular pages
• Navigation patterns
• Error rates
• Performance trends

Information collected through performance cookies is generally aggregated and used for website improvement.

Functional Cookies

These cookies allow the website to remember user selections and preferences.

Examples:

• Language preference
• Dashboard layout settings
• Display customisations
• Notification preferences

Without these cookies, some personalised functionality may not operate correctly.

Analytics Cookies

These cookies help us understand how users interact with our website and services.

Examples:

• Page visits
• Session duration
• Navigation paths
• Feature usage

Analytics information helps improve our products and services.

Advertising & Targeting Cookies

Where used and legally permitted, these cookies may:

• Measure advertising effectiveness
• Deliver relevant advertisements
• Improve marketing campaigns
• Limit repetitive advertisements

These cookies may be placed by advertising or marketing partners.

Social Media Cookies

These cookies may be deployed where social sharing features are available.

They may allow social media services to:

• Identify your browser
• Enable content sharing
• Track interactions across websites

Blocking these cookies may impact certain social-sharing functionality.

10. Consent Management

Where required by law, SafarTrak will obtain consent before placing non-essential cookies on your device.

You may:

• Accept all cookies
• Reject non-essential cookies
• Customise cookie preferences
• Withdraw consent at any time

Withdrawal of consent does not affect the lawfulness of processing previously carried out.

11. Cookie Preferences

You may change your preferences at any time through:

• Our cookie preference centre (where available)
• Browser settings
• Device privacy settings

Updating preferences may affect the functionality of some parts of the Platform.

12. How To Disable Cookies

Most browsers allow you to:

• View stored cookies
• Block cookies
• Delete cookies
• Configure cookie alerts

Instructions vary depending on your browser.

Blocking certain cookies may result in:

• Reduced functionality
• Login interruptions
• Loss of saved preferences
• Degraded user experience

13. Data Collected Through Cookies

Information collected through cookies may include:

• Browser type
• Device type
• Operating system
• IP address
• Session identifiers
• Visited pages
• Referring pages
• Clickstream information
• Date and time of visits
• Preference settings

Where such information can identify an individual, it shall be treated in accordance with SafarTrak's Privacy Policy.

14. Data Sharing

Information collected through cookies may be shared with authorised service providers that assist with:

• Website operation
• Analytics
• Security
• Hosting
• Customer support
• Marketing
• Performance monitoring

SafarTrak does not sell personal information collected through cookies.

15. International Transfers

Authorised service providers may process cookie-related information in jurisdictions outside India.

Where such processing occurs, SafarTrak shall implement commercially reasonable safeguards consistent with applicable law.

16. Data Retention

Cookie-related data is retained only for as long as necessary to achieve its intended purpose.

Retention periods depend upon:

• Cookie category
• Functionality requirements
• Security requirements
• Legal obligations
• Analytics requirements

Thereafter, data may be deleted, anonymised, or aggregated.

17. Changes to This Cookie Policy

SafarTrak may update this Cookie Policy from time to time.

Updated versions will be published on the website along with the revised effective date.

Continued use of the Platform after updates constitutes acceptance of the revised Cookie Policy.

18. Grievance Officer

For privacy, cookie, or data processing concerns, please contact:

Name: Vindu

Designation: Partner

Email: grievance@safartrak.com

Address: Second Floor, MinarchTower, Plot No 4, Sector 44, Gurugram, Haryana , 122003

All grievances shall be acknowledged within 3 business days and reasonable efforts shall be made to resolve them within 30 days.