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Understand the termsin your fleet reports.

Make sense of the language behind a connected fleet. Explore clear definitions, practical context and the questions that connect vehicle data to your operations.

31 definitions with examples and references.
Browse fleet definitions Check an offline vehicle

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Explore the language of your fleet.

CHOOSE A TERM TO READ ITS DEFINITION.

Showing 31 of 31 terms

Telematics

Telematics

Connect GPS, on-board sensors, and vehicle data to understand location, condition, movement, and usage across the fleet.

IN PRACTICE

Understand which signals are available and how the software turns them into useful fleet context.

Keep the whole picture

Your fleet reference.

All 31 terms, ready when you need them. Open a definition to explore its practical context.

Commercial Vehicles

DispatchCommercial Vehicles

The process of assigning a vehicle or field team to a job and coordinating its departure, destination and timing.

WHY IT MATTERS

Connect assignments with departure times, vehicle availability and the journey that follows.

Fleet UtilizationCommercial Vehicles

A measure of how much a vehicle or asset is actively used for productive work versus sitting idle.

WHY IT MATTERS

Review usage over a defined period before deciding whether to rebalance vehicles or capacity.

Last-Mile DeliveryCommercial Vehicles

The final leg of a delivery journey, from a local hub or distribution center to the customer.

WHY IT MATTERS

Review failed attempts and trip context to understand where the final delivery stage needs attention.

State of ChargeCommercial Vehicles

The usable energy remaining in a battery pack, often shown as a percentage for dispatch and range planning.

WHY IT MATTERS

Consider available charge alongside route distance, charging opportunities and operating conditions.

Reefer MonitoringCommercial Vehicles

The monitoring of a refrigerated vehicle or refrigeration unit using available temperature and equipment readings.

WHY IT MATTERS

Confirm the refrigeration unit, sensor coverage and escalation process required for your cargo.

Cold ChainCommercial Vehicles

A supply chain that keeps perishable or temperature-sensitive goods within a specific temperature range from origin to delivery.

WHY IT MATTERS

Plan the temperature range, sensor setup and exception review around the goods being transported.

Fleet Safety

Driver Behavior MonitoringFleet Safety

Track driving patterns such as speeding, harsh braking, and idling to identify risk and support safer driver behavior.

WHY IT MATTERS

Review an event in its journey context and use the conversation to support driver coaching.

Exception AlertFleet Safety

A notification triggered when a monitored event or reading meets a configured exception condition, such as a speed or location rule.

WHY IT MATTERS

Define the condition, owner and response before treating an alert as an operational workflow.

GeofencingFleet Safety

A virtual boundary around a location, used to identify when a tracked vehicle enters or leaves the defined area.

WHY IT MATTERS

Use agreed location boundaries when reviewing depot visits, arrival times or unexpected movement.

Harsh BrakingFleet Safety

Sudden deceleration events flagged from telematics—often reviewed alongside speed and road context.

WHY IT MATTERS

Review speed, location and road context before drawing a conclusion from a braking event.

Speeding EventFleet Safety

A logged period where speed exceeded a configured limit, with location and duration for follow-up.

WHY IT MATTERS

Agree the speed threshold and review process so logged events lead to useful follow-up.

Dash Cam ClipFleet Safety

A recorded video segment from a vehicle camera, sometimes linked to a driving event for review in a compatible video setup.

WHY IT MATTERS

For a video-enabled setup, confirm camera support, recording access and review requirements before deployment.

Telematics

Data RetentionTelematics

The period and conditions under which specified records are kept. In a fleet evaluation, ask which record types are covered and when ordinary access ends; one period need not apply to every record.

WHY IT MATTERS

Confirm the record types, authorised recipient, access deadline and demonstrated recovery process for the proposed deployment. This definition does not promise a SafarTrak retention period, backup service, migration or recovery time.

BackupTelematics

A copy of files or programs made to support recovery. A fleet report download should not be assumed to be a complete system backup or an importable copy for another provider.

WHY IT MATTERS

Confirm the record types, authorised recipient, access deadline and demonstrated recovery process for the proposed deployment. This definition does not promise a SafarTrak retention period, backup service, migration or recovery time.

RecoveryTelematics

Activities to restore business functions under a contingency plan. Having a backup does not by itself demonstrate that the required records or service can be recovered within an agreed time.

WHY IT MATTERS

Confirm the record types, authorised recipient, access deadline and demonstrated recovery process for the proposed deployment. This definition does not promise a SafarTrak retention period, backup service, migration or recovery time.

Role-Based Access ControlTelematics

Permissions grouped by a person’s work role. In a fleet review, check the vehicles, reports and actions that each proposed role can actually access.

WHY IT MATTERS

Ask the provider to demonstrate the required access boundaries with approved test users and non-sensitive data. Available controls, recorded events and retention depend on the proposed deployment; this definition does not promise a SafarTrak feature.

Least PrivilegeTelematics

Giving a user only the access needed for an assigned task. A report reviewer may need different permissions from the person administering accounts.

WHY IT MATTERS

Ask the provider to demonstrate the required access boundaries with approved test users and non-sensitive data. Available controls, recorded events and retention depend on the proposed deployment; this definition does not promise a SafarTrak feature.

Audit TrailTelematics

A record of activity that helps reconstruct what happened. Confirm the recorded events, available detail and retention before relying on it for a fleet review.

WHY IT MATTERS

Ask the provider to demonstrate the required access boundaries with approved test users and non-sensitive data. Available controls, recorded events and retention depend on the proposed deployment; this definition does not promise a SafarTrak feature.

Engine HoursTelematics

Accumulated time that a combustion engine has run, including while the vehicle is stationary. Check whether a reported total comes from the engine ECU or an inferred counter; ignition-on time and distance travelled are different measures.

WHY IT MATTERS

For a vehicle that works while parked, distance alone can miss engine use. Before comparing totals, confirm the signal, starting value, any counter reset and gaps in records. A GPS- or ignition-derived estimate can differ from actual engine runtime. Follow the exact vehicle or engine manufacturer’s service requirements; do not apply a universal hours-to-kilometres conversion. Confirm vehicle, device and configuration support before relying on a field.

Ignition StateTelematics

The on/off state reported for the configured ignition input or inference. Its meaning depends on the installation and configuration; an on-state alone does not confirm that a combustion engine is running.

WHY IT MATTERS

A parked vehicle with accessory power may show an on-state. Ask which input or rule produced the state before interpreting the time as engine runtime.

Engine RunningTelematics

A state indicating operation of a combustion engine, established from supported evidence such as engine speed or a defined diagnostic state. It is distinct from ignition power and vehicle movement.

WHY IT MATTERS

A stationary engine may be running, while an ignition-powered vehicle may have its engine stopped. Confirm the available signal rather than using an on-state as a universal substitute.

Vehicle MovementTelematics

A moving/stopped classification based on a configured source, such as position-derived speed or a motion sensor. Confirm the source, thresholds and timing before interpreting the state.

WHY IT MATTERS

A tracker motion classification need not match engine state. Check how your installation reports a parked vibration or a vehicle moved with its engine off.

GNSSTelematics

The family of satellite navigation systems that provide positioning and timing. GPS is one GNSS; a tracker’s supported constellations depend on its receiver.

WHY IT MATTERS

Confirm receiver support and test your actual operating environment. Supporting several constellations does not by itself establish a guaranteed fleet position accuracy.

Position FixTelematics

A position estimate calculated by a satellite receiver. A valid fix depends on the receiver and its checks; coordinates retained from an earlier fix may not describe the current position.

WHY IT MATTERS

Check fix validity and the time associated with a position before using it for an operational decision. Device-specific validity rules must be confirmed for the proposed setup.

Reporting IntervalTelematics

The timing or conditions under which tracking records are sent. Recording, transmission and screen refresh can occur at different times; a display update is not necessarily a new location measurement.

WHY IT MATTERS

Ask which stage an interval describes and how it changes when a vehicle is moving, parked or disconnected. Confirm the actual configuration rather than assuming another vendor’s update rates.

TelematicsTelematics

Connect GPS, on-board sensors, and vehicle data to understand location, condition, movement, and usage across the fleet.

WHY IT MATTERS

Understand which signals are available and how the software turns them into useful fleet context.

Vehicle Health MonitoringTelematics

The review of available diagnostic readings, indicators and fault codes to understand a vehicle’s condition and investigate potential issues.

WHY IT MATTERS

Bring available diagnostic signals and vehicle records into an informed maintenance review.

OBD-IITelematics

The second generation of on-board diagnostics, used to monitor vehicle systems and provide diagnostic information through a standardized interface.

WHY IT MATTERS

Check the vehicle, device and supported diagnostic signals before planning an OBD-based deployment.

Odometer ReadingTelematics

Distance accumulated on a vehicle, synced from device or CAN for maintenance schedules and reporting.

WHY IT MATTERS

Check the reading source and accuracy before using accumulated distance to plan maintenance.

Idle TimeTelematics

Engine-on, vehicle-stationary minutes that affect fuel spend and are often targeted in operational coaching.

WHY IT MATTERS

Separate operational waiting from avoidable idling when reviewing fuel use and driver routines.

CAN DataTelematics

Signals exchanged over a vehicle’s Controller Area Network. Compatible hardware may make selected signals available for fleet analysis.

WHY IT MATTERS

Confirm which signals your vehicle and connected hardware can provide, rather than assuming uniform coverage.

Practical fleet checks

A vehicle is offline. What should dispatch check?

By SafarTrak · Updated

An offline status tells you that the platform has not received a recent update under its configured reporting rules. It does not establish where the vehicle is now or why reporting stopped.

SafarTrak fleet status screen with separate running, idle, offline and no-GPS categories
Review running, idle, offline and no-GPS vehicles separately.
  1. Read the last reported timestamp. Compare it with the reporting interval agreed for that device and operating state. A parked vehicle may have a different reporting schedule.
  2. Separate connectivity from position quality. A device that sends messages without a usable GNSS fix is a different problem from a device that sends no messages.
  3. Check recent history. Record the last known activity and the time reporting stopped. Compare that period with dispatch records; do not treat a saved map pin as a current location.
  4. Contact the responsible person. Ask the driver or device owner about power, coverage and recent installation changes. Follow your company’s safety procedure for contacting a driver.
  5. Record the recovery. Check when messages resume and whether history has gaps. Keep the issue open if the readings needed for the workflow are still missing.

Give support enough detail to investigate.

Include the affected account or company, vehicle or device reference, last reported time and the period you checked. Use an approved support channel for account details. Never send passwords or access tokens.

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