Data Protection Information
Data Protection & Security Review
Review SafarTrak’s published data policies and the security requirements for your proposed deployment. Confirm platform controls, responsibilities and service terms with our team; this page is not a certification or independent security audit.
Preparing a procurement review? Bring hosting, access, retention, recovery and support requirements into your evaluation.
Review the enterprise security checklist →Data protection principles
Customer Data Ownership
Your organisation retains ownership of its fleet, vehicle, driver, asset, and operational data. SafarTrak processes customer information only for the purpose of providing platform services, analytics, reporting, alerts, integrations, and operational intelligence capabilities.
Security by Design
Security considerations inform system architecture, platform API development, and operational processes to help manage risk and protect customer environments.
Privacy First
SafarTrak is committed to handling personal and operational data responsibly and transparently in accordance with applicable privacy requirements.
Data Protection
Data Encryption
Confirm the encryption applied in transit and at rest for your deployment, including telemetry, location, driver and account information. Request the applicable technical documentation and responsibilities before treating any platform encryption control as verified.
Secure Data Storage
Confirm the hosting provider, data regions, storage controls and operational responsibilities for your deployment. Review the supporting documentation with our team before approval.
Data Retention Controls
Agree retention periods, history availability, exports and deletion arrangements for your required records. Confirm the available controls and responsibilities in the deployment terms.
Platform Security
Role-Based Access Controls
Confirm the available roles, permissions and access boundaries for your deployment. Roles your organisation may need to evaluate include:
- Enterprise Administrators
- Fleet Managers
- Operations Teams
- Dispatch Teams
- Driver Supervisors
- Read-Only Users
Authentication Controls
Confirm the authentication methods and account-access controls available for your deployment. Include provisioning, access removal and any additional identity requirements in the review.
Audit Logging
Confirm which platform activity is logged, who can access it and how long records are retained. Review the evidence needed for:
- Security investigations
- Compliance reviews
- Operational monitoring
- Change tracking
API Security
Secure Enterprise Integrations
Before connecting an enterprise system, confirm the supported interface and its security controls with our team. Request documentation for authentication, permissions, validation and logging rather than assuming every control is available for every integration.
- API authentication
- Access control enforcement
- Request validation
- Monitoring and logging
- Integration management
Fleet & Device Security
Hardware-Agnostic Architecture
SafarTrak works with compatible telematics and IoT devices while maintaining a unified platform experience.
GPS & Telematics Protection
Review how access to vehicle tracking, recorded routes, supported events and sensor readings is controlled in your deployment. Agree who may view, export or share the required records.
Operational Intelligence Security
Confirm who can access reports and operational records, including any exports and shared outputs. Validate the applicable permissions and handling requirements during your security review.
Infrastructure Security
Request current infrastructure documentation and confirm the deployment arrangements for:
- High availability
- Platform monitoring
- Backup processes
- Service continuity
- System resilience
- Incident management
Privacy & Compliance
SafarTrak maintains privacy practices governing the collection, processing, storage, and protection of information used within the platform. Areas covered include: Personal information, Vehicle information, Driver information, GPS location information, Device information, Customer communications, Operational records.
Security Incident Reporting
If you believe you have identified a security vulnerability or security-related concern, please contact the SafarTrak Security Team.