01
Where should dispatch focus?
Find the vehicle context
Check reported positions and vehicle status when the team needs to understand activity across the delivery fleet.
Last-mile & e-commerce delivery
Investigate delivery delays
from the dispatch desk.
When a delivery run takes longer than expected, find the vehicle, check its last report and review recorded stops. Compare the trip with your delivery plan before following up with the driver.
Connect the fleet
See vehicle activity
Review journeys
Investigate context
Act with clarity
Your operational priorities
Where is the vehicle?
What held up the run?
Give dispatch, fleet and operations teams the information they need to ask better questions about each delivery journey.
02
What happened along the route?
Understand the journey
Review recorded routes and stopped-time context to investigate movement between the hub and delivery areas.
03
What deserves a closer look?
Bring patterns into view
Explore available operational reports to inform fleet reviews and follow up on recurring activity.
A connected view of the delivery fleet.
Vehicle activityJourney contextOperational review
How SafarTrak helps
The work your team does.
The records that help.
Find the vehicle, journey and sensor records your team needs to investigate a problem.
Fleet visibility
Bring reported positions, status and vehicle context into the daily dispatch review.
Explore the solutionJourneys & trips
Understand recorded movement and stopped-time context across delivery runs.
Explore the solutionDriver event review
Review supported driving events alongside journeys to guide useful driver conversations.
Explore the solutionRoute playback
Check the delivery run before calling the driver.
Follow the recorded journey, open the stop that needs explaining and compare its timing with the delivery plan.
Choose the vehicle and time period.
Open a recorded journey for the vehicle and hours you want to review.
Inside the daily workflow
A delivery question starts with the vehicle's journey.
Someone at the hub needs an answer. Check the run and its stops before asking the driver to explain the delay.
“Which part of the delivery run needs checking?”
Open the journey for the right vehicle and period.
Replay the recorded route between the hub and delivery area. Choose the part of the day your dispatch question concerns.
See route playback
Your team’s next step
Compare the recorded journey with the delivery plan in your order system.
“Did the vehicle wait at that location?”
Look at arrival, departure and stopped time.
Select the recorded stop and check its position and duration. A vehicle stop is a useful lead for investigation; it is not proof of a parcel handover.
Review journeys and stops
Your team’s next step
Ask the driver or hub team about that interval and check the delivery record.
“Are the same waits repeating?”
Review time across the delivery fleet.
Compare running, idle and stopped time for the same working period. Check hub queues and vehicle assignments before deciding what needs to change.
Review movement reports
Your team’s next step
Bring recurring waits to the hub planning review with the relevant runs.
“What should tomorrow's team check?”
Give the next shift a specific issue to follow up.
Review the selected vehicle group and the items that need attention. Keep the next conversation tied to a run, time or repeated wait.
See fleet reports
Your team’s next step
Agree a follow-up with dispatch and the driver rather than forwarding an unexplained screenshot.
The working day
From the morning hub to the last drop.
The delivery plan lives with your dispatch team. SafarTrak gives them vehicle and journey records to help check what happened on the road.
01 / At the hubThe first vehicles are ready to leave.
Confirm assignments with dispatch and check which vehicles are reporting before the delivery run begins.
02 / On the roadThe hub calls about a delayed run.
Check the relevant journey and stop before calling the driver. Ask about a specific location and time.
03 / Back at the hubToday's waits become tomorrow's questions.
Compare the run with your delivery records. Follow up on repeated queues, loading delays and vehicle assignments.
Built around your operation
Start with the workflow.
Connect the right data.
Start with your hubs, vehicles and daily delivery review. Build the software view around the fleet information your operation needs.
Explore devices & compatibilityRead the delivery guide- 01
Map the daily operation
Identify your hubs, fleet mix and the dispatch questions you want the software to help answer.
- 02
Connect the fleet data
Review ST100, ST200 or compatible third-party devices, reporting intervals and connectivity across your delivery areas.
- 03
Walk through your workflow
Use a demo to review fleet activity, journeys and reports. Discuss any order-system integrations your operation requires.
See SafarTrak at work
Bring your delivery operation.See the fleet software behind it.
Show us how your fleet works. We’ll explore the vehicle data and software workflows that matter to your team.
Talk to the SafarTrak team